Nanny Marie’s is a curated online marketplace offering premium knitwear from the world’s most skilled artisans and designers. We celebrate craftsmanship, sustainability, and timeless design.

Absolutely. We partner exclusively with verified sellers and official brand distributors to ensure every item is 100% authentic.

You can easily browse by brand from the main menu or by selecting your preferred brand from the filters on any category page.

We offer an exquisite selection of premium knitwear and crochet for women, featuring sweaters, cardigans, dresses, tops, bottoms, and resort wear. Each piece is carefully crafted from some of the finest fibres, including luxurious cashmere, soft merino wool, and carefully curated cotton, silk, and linen blends.

Yes. We feature brands that are committed to using sustainable fibres and ethical production practices. Click on Brands in the main menu to learn more about each of the beautiful brands we’re fortunate to stock.

We accept all major credit and debit cards through Shopify Payments, including Visa, MasterCard and American Express. We also support PayPal and Apple Pay for a fast, secure checkout experience.

Yes. Shopify Payments uses advanced encryption and security protocols to protect your payment information. All transactions are processed securely to keep your data safe.

Orders are processed quickly, but if your order hasn’t shipped yet, contact us immediately at hello@nannymaries.com. We’ll do our best to accommodate changes or cancellations.

Yes, we accept Apple Pay for compatible devices to make checkout quick and easy. Google Pay may also be available depending on your device and browser.

Yes. Once your order is successfully placed, you will receive an email confirmation with your order details.

Yes, we offer digital gift cards which can be purchased on our website. Promotional codes and discounts are occasionally available—subscribe to our newsletter to stay updated.

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible, your item must be in the same condition you received it — unworn, unused, with all original tags attached, and in its original packaging.

Please contact us at hello@nannymaries.com to start your return. Returns must be authorised before sending the item back.

No, items sent without first requesting a return will not be accepted.

If your return is accepted, please send the item back in the original Nanny Marie’s box to:
Nanny Marie’s
281 Old South Head Road
Bondi Beach, Sydney, NSW, 2090

For any return-related questions, email us anytime at hello@nannymaries.com. We’re happy to help!

Yes! We offer free standard shipping on all full-priced orders within Australia with no minimum spend required.

We proudly use Sendle, an eco-friendly and reliable courier known for secure handling and carbon-neutral shipping practices.

Orders are typically processed and shipped within 1-2 business days (Monday to Friday, excluding holidays). You will receive a shipping confirmation email with a tracking number once your order is on its way.

Domestic orders within Australia usually arrive within 3-7 business days. International delivery times vary based on destination and customs processing.

Yes, once your order ships, you’ll receive a tracking number via email. Use this to track your package directly on the Sendle website. If you have any questions, our customer service team is here to help.

We ship to select international locations. If we cannot deliver to your country, you’ll be informed during checkout.

Please provide a complete and accurate shipping address, including apartment numbers and any special delivery instructions. We are not responsible for delays caused by incorrect or incomplete addresses.

If your package is lost or arrives damaged, please contact us immediately. We will coordinate with Sendle to investigate and resolve the issue promptly.

For high-value orders, a signature may be required upon delivery to ensure your purchase arrives safely. Please ensure someone is available to sign for your package.